Keephall Terms of Service
Effective date: September 30, 2026
These Terms govern your use of Keephall, provided by Klena Reed LLC dba Keephall (“Keephall,” “we,” or “us”). By using the service, you agree to these Terms. If you use Keephall for a business, you represent that you are authorized to agree on its behalf.
The service
Keephall provides software to help home-service businesses prepare quotes, receive booking requests, schedule work, and coordinate assignments.
The business providing a home service is responsible for that service, including its pricing, scope, licensing, insurance, safety, performance, and customer commitments. Using Keephall does not make Keephall a party to an agreement between a service business and its customer.
Accounts and access
Provide accurate account information, protect your account, and notify us of suspected unauthorized access. Businesses are responsible for managing their authorized users and permissions.
You must be legally able to enter into these Terms.
Quotes and appointments
Businesses are responsible for configuring and reviewing their prices, service areas, availability, and job details. Whether a displayed price or appointment is final depends on the applicable business’s stated conditions and confirmation process.
Users must verify important information before relying on it or making commitments to others.
Your information and content
You retain ownership of the content you submit. You grant us permission to host, process, and transmit it as needed to provide the service, consistent with our Privacy Policy.
You are responsible for having the rights and permissions needed to upload customer information and use it through Keephall. You must comply with applicable privacy and communications laws.
Acceptable use
You may not use Keephall for unlawful activity, send unauthorized communications, access information without permission, interfere with the service, or attempt to bypass its security.
Google and other integrations
If you connect a third-party account, you authorize Keephall to access the information and perform the actions described in the permission flow. Those services have their own terms and policies. Their availability and functionality may change.
Fees
Any paid service must identify its fees, billing frequency, renewal conditions, cancellation process, and refund terms before purchase. Those disclosed terms apply to your purchase.
Paid plans, when offered, are described at checkout or in a separate order form before you are charged.
Suspension and termination
You may stop using Keephall and request account closure by contacting support@keephall.com.
We may restrict or suspend access when reasonably necessary to address a breach of these Terms, a security threat, or a legal requirement. Where reasonably possible, we will provide notice and an opportunity to resolve the issue.
Information retained after account closure is handled under our Privacy Policy.
Availability and responsibility
We aim to provide a reliable service, but do not guarantee uninterrupted access or error-free results. To the extent permitted by law, the service is provided “as is” and “as available.”
Nothing in these Terms excludes rights or liability that cannot lawfully be excluded.
Changes
We may update these Terms and will provide reasonable notice of material changes before they take effect, except where an immediate change is necessary for legal or security reasons.
Governing law and contact
These Terms are governed by the laws of Colorado, subject to any mandatory protections that apply to you.
Operator: Klena Reed LLC dba Keephall
Contact: support@keephall.com
Address: 8261 Kincross Drive Boulder, CO 80301